Start your Business in 14 Days
If we’ve learned anything in the last year, it is life and business can change quickly, we must be prepared to adapt and resetting ourselves hasn’t been so bad! If Brexit wasn’t going to be enough to rock the boat, we got hit with the biggest global pandemic since the Spanish Flu in 1918.
As a result, the working world has changed forever, many will continue to work remotely, some industries will not return at full speed for some time, but with wholesale change comes opportunity.
When the full country got told to stay at home for the best part of 2020 and start of 2021, you have options of how to use your time.
Whilst much of the UK business world froze, it doesn’t mean you have to, much like a computer, when screens freeze, or don’t work the same, and we’re uncertain of what’s happening, we’re taught to press CTRL-ALT-DEL to allow our system to start again, fresh and come back on fully recharged.
This time is your CTRL-ALT-DEL!
This is your opportunity to regroup, rejuvenate, re-skill with the mindset to start your own business.
The world is still turning and the money is still moving, just in different industries, and now is the perfect opportunity to start your own business – There’s never been a better time!
Control your own future, and start now whilst you have the chance to research and plan.
You don’t have to have all the answers either, there are so many good resources out there to help you along your way, all you need to bring is that entrepreneurial spirit, winning attitude and willingness to learn.
With 49 lessons and over 100 hours of carefully articulated information, you’ll learn how to structure your business, you’ll touch on relevant legislation to ensure you’re legitimate, understand accounting and how to keep on top of your finances from the beginning and build your website under one hour. You’ll cover online strategies, advertising, marketing and sales and much more more.
Turn your idea into money, launch your business and get your first customers within 30 days. This course takes you from idea to profitable and hold your hand every step of the way and show you how you can even reclaim this full course as a business expense.
- Why business fail
- Launching your business in 30 days
- Decide your business structure and register your business
- Navigate taxes and discover what expenses can be deducted including this course
- Understand laws and legislation to ensure you have no nasty surprises
- Learn the basics of bookkeeping and accounting and making your tax digital
- Building on your business idea
- Business ownership options
- Identifying your audience
- Gathering funding and developing your product
- Creating a marketing strategy
- Creating the sales plan
- Developing financial projections
- The fundamentals of finance and budgeting
- Websites, webhosting and domains
- Launching the business
- Building a corporate brand
- Marketing and selling your product
- Building Your Online Business
- Keeping the business moving
- Building your network skills
- Create a PPC campaign
- Being an entrepreneurial leader
- Positioning and Pricing
- Selling and Negotiating
- Request for Proposals (RFPs)
- Project Management
- Team Building and Productivity
- Finding candidates and advertising guidelines
- Preparing for and conducting the interview
- Employee orientation and onboarding
- Planning training and external providers
- Performance reviews
- Attendance management and diversity
- Privacy issues and compensation and benefits
- Managing disciplinary issues and termination
- Exit interviews
- Defining stress and how it affects us at work and at home
- The monitoring phase (including an introduction to the balanced scorecard and business activity monitoring)
- The optimizing phase(including an introduction to Lean and Six Sigma methods)
- The Gap Analysis Process
- Writing a Data Privacy Plan
- Supply Chain Management Basics
- Aligning Your Supply Chain with Business Strategy
- Defining a safety culture
- Safety Training
- Incident Response Plan
- Safety and Health Inspections
- Safety Audits
- Dealing with anger (yours and others)
- Dealing with problems
- Creating a harassment policy
- Developing an Environmental Management System
- Creating a Corporate Social Responsibility Program
- Emotional Intelligence
- Develop a High Reliability Organization
- Training leaders and staff
- Risk management activities
- Succession planning
- Strategic planning
- The Logistics of Global Business
- And much more!
Introduction to starting a business. Find out the benefits of working for yourself and leaving a legacy, determining why businesses fail and avoid these mistakes to make sure you don’t make the same mistakes. We will give you the 21 steps needed to launch your business in 30 days.
- Benefits of starting a new business
- Why businesses fail
- The cost of starting your new business
- 21 steps to launch your business in 30 days
- Choosing the right time to focus solely on your business
Business structure and rules answers all the questions any new business owner has about starting up. Do you have the perfect idea and the experience to make it successful but don’t have the slightest idea of what to do? We have you covered.
- Sole trader vs limited company
- Tax returns
- Allowable expenses including this course
- Registering your business
- Where to run your business
- Licences or permits
- Insurance price comparison
- Selling goods online
- Buying goods from abroad
Laws and Legislation helps you to stay complaint to avoid any nasty letters in the post through non-compliance. Ensure that your business stays on the right side of the law without compromising your reputation and your business and your customers.
- Companies Act 2006
- Contract Law
- Employment Law Regulations
- GDPR 2018
- Health and Safety Act 1974
- Equality Act 2010
- Consumer Rights Act 2015
- Sale and Supply of Goods Act 1979
- Unfair Trading Regulations 2008
- Fire Safety Order 2005
- Control of Asbestos Regulations
- Waste Regulations 2011
- Consumer Credit Act 1974
Accounting for new business owners is essential to ensure you pick the right accountant, choosing software to make your tax digital and to save you valuable time. This lesson will assist you getting your books accurate and ready to submit.
- the basics of accounting
- basic accounting terminology
- the fundamentals of financial statements
- the basics of payroll accounting
- payroll journal fundamentals
- the basics of credit control
- basic credit & debt terminology
- the fundamentals of chasing debts efficiently and creating credit accounts
- various credit control tips, advice, secrets and insights
- financial statement fundamentals
- analysis of financial statements
- financial ratios and equations
- Making tax digital – Sage, Quickbooks and Xero overview
- Choosing an accountant
Build your Website in under one hour. Learn about web hosting, domains and CRM to give you the tools to get your business online in under an hour.
Entrepreneurship 101. Wouldn’t it be nice to be your own boss, work on your own schedule, and make money doing something that you’re passionate about? Millions of people around the world are living that dream and running their own business.
- Assess your own entrepreneurial capabilities
- Outline and evaluate a business and product idea
- Identify your target market and customers
- Develop your value proposition
- Understand different types of business ownership and structures
- Evaluate franchising and business purchasing opportunities
- Create key business planning documents
- Create financial projections for your business and gather funding
- Create a product development plan, marketing plan, & sales strategy
- Identify ways to protect your intellectual property
- Describe effective ways to brand your product
- Launch and grow your business
- Demonstrate the behaviours of an entrepreneurial leader
- Find appropriate resources to help you on your journey
Writing a Business Plan covers all the essential steps, including drafting the original document; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms.
- Research and analyse the individual components needed for a business plan
- Apply skills to create a business plan for different audiences, including investors, banks, and other stakeholders
- Explain the purpose and future of your business in easy to understand terms
- Use accounting terms to describe the future for their business
- Describe their marketing, sales, and planning strategies
Basic Business Management understands the multiple aspects of running a business, as well as the ability to step back and see the big picture and to reach into the future.
- How to apply the best methods for creating, leading, and managing their own business
- Ways to establish an organizational framework through operations, finance, and leadership
- Techniques for setting up an effective and efficient system for hiring, retaining, and succession planning
- How to start researching and designing a strategic plan
- How to describe the essential elements of marketing, sales, and their company brand
- How to apply financial and accounting terms correctly
Intrapreneurship has been described as a great way to make beneficial changes to your organization. People can choose to continue with the status quo, or they can work to make a difference in the lives of themselves and others within the company.
- Understand the importance of intrapreneurship in today’s economy
- Identify the characteristics of an intrapreneur and assess your own strengths
- Create an intrapreneurial team within your organization
- Understand the process of intrapreneurship
- Develop a new product or process idea
Building an Online Business to take advantage of this new way of doing business whether you want to set up a part-time venture or create the next enterprise. This course will give you everything that you need to build a successful online business.
- Define what an online business is
- Identify opportunities for an online business
- Find resources to support your business
- Create a business strategy that includes a business plan, budget, and marketing plan
- Begin setting up a website, mobile presence, and storefront with e-commerce support
- Decide whether or not your online business can benefit from joining an online marketplace
- Market your online business using social media and the Internet
E-Commerce Management will teach entrepreneurs how to develop, market, and manage an e-commerce business, giving them a crucial advantage in today’s competitive market.
- Describe what the terms e-commerce and m-commerce mean
- Develop an e-commerce business plan
- Evaluate e-commerce software options
- Build an online store with product pages, supporting features, a shopping cart, and an effective checkout process
- Test, launch, and update your e-commerce site
- Design engaging, responsive web content
- Understand e-commerce payment options and choose appropriate options for your site
- Use appropriate tools to track key e-commerce metrics
- Identify and optimize supporting e-commerce activities, such as customer service, sales, and inventory management
- Create a marketing plan with all the essential elements
- Market your online store using social media and other appropriate channels
- Use discounts and promotions to market your e-commerce business
- Understand what security and privacy issues face e-commerce businesses and handle customers’ information accordingly
- Protect your intellectual property
- Identify the rules and regulations that will govern your e-commerce businesses
Building a Consultancy Business – Today’s business environment isn’t focused on 9-to-5, lifelong, static positions like it was decades ago. Our world is constantly shifting and evolving, meaning that businesses (and workers) must evolve with it. As a result of this shift, consultants have more opportunities than ever before.
- Define the term “consultants” and explain their role in today’s business world
- Identify consulting opportunities
- Create a business strategy that includes a business plan, budget, marketing plan, fee structure, and resources
- Use social media and networking skills to grow your consulting business
- Protect your work with contracts
- Identify ways to stay on top of trends and changes
Marketing for Small Businesses will help small business owners and managers develop their marketing message, create a marketing plan, and apply the right strategies.
- Describe the essential elements of a marketing plan, no matter the size of the business
- Apply tools and strategy to create a marketing plan that supports the growth of their small business
- Use six steps to create, implement, and review a marketing plan
- Leverage the best of Internet and social media marketing
Marketing and Sales will show you how to get maximum exposure at minimum cost.
- Recognize what we mean by the term “marketing.”
- Discover how to use low-cost publicity to get their name known.
- Know how to develop a marketing plan and a marketing campaign.
- Use their time rather than their money to market their company effectively.
- Understand how to perform a SWOT analysis.
Creating and Managing your Corporate Brand – A good brand is much more than an attractive image combined with some witty type. Your brand must reflect the heart and soul of your product, and offer a promise that you can live up to.
- Define what a brand is and what branding is about
- Define various types of brand architecture and brand extension
- Identify your brand’s products, its features, and their values
- Write a mission, vision, and style statement for a brand
- Describe the basics of positioning a brand
- Understand the basics of creating a visual identity, including a brand name, slogan, and logo
- Help your employees live the brand by empowering them to be ambassadors and creating strong brand touchpoints
- Effectively plan an internal and external brand launch
- Monitor and evaluate your brand, and understand how to respond to the results
Building a Brand on Social Media will help you build a brand using social media. We’ll cover how to build a social media strategy, identify social media platforms that fit your brand, craft strong messages that will engage your audience, and evaluate and revise your strategy.
- Define terms related to social media branding
- Create a strategy for your social media brand
- Describe various social media platforms and identify what platforms fit your brand
- Communicate effectively over social media
- Deal with negative feedback and criticism
- Create a social media playbook to guide brand ambassadors
- Evaluate your brand strength and revise your strategy
Social Selling will explore how social selling is an essential requirement for sales teams, and how the relationships that are created and nurtured within social media will help you grow and sustain your business. We’ll also learn how to apply specific techniques to connect with your audience and potential fans in the social space.
- Describe the attributes of social selling
- Explore how social selling can generate results for your small business
- Apply social selling strategies to create relevance in social media
- Understand the power of leveraging different social media platforms in social selling
- Measure your social selling results
Creating a Google AdWords Campaign will detail how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success.
- Define Google AdWords and pay per click
- Set up keywords lists and groups
- Find tracking and statistical information
- Describe conversions from clickthroughs
- Decide whether you will write your own ads or enlist help
Networking for Success is an effective and efficient way for business people to connect, develop meaningful relationships, and grow their businesses. These achievements don’t come through a direct sales approach, however. They come from being interested in helping others, in listening, and in purposefully meeting and introducing people to one another.
- Introduce yourself in a meaningful, memorable way, even if you’ve never worked on an elevator pitch before
- Be goal focused about networking so that you make the most of events you attend
- Apply the concept of give first and be helpful as part of a system of reciprocity
- Use strategy and systems in order to network effectively
- Leverage the availability and usefulness of the Internet, including LinkedIn and Twitter
Budgets and Managing Money will help you prepare budgets and make decisions with confidence.
- Define basic financial terminology
- Prepare a budget of any type or size
- Get your budget approved
- Perform basic ratio analysis
- Make better financial decisions
Making your Business Better will highlight the essentials of business acumen, from relationship selling to team building, through to planning and marketing, that will position your company to grow and thrive today and in the future.
- Positioning and the supply chain
- Using the elements of pricing
- Characterizing ‘business culture’
- Applying essential marketing tools
- Learning and practicing selling and negotiation
- Responding to Requests for Proposals (RFPs)
- Creating a project management plan
- Enhancing workplace teamwork and productivity
- Creating a strategic plan
Communication for Small Business Owners will introduce and reinforce the essential components of written communication that will connect you with existing and potential customers.
- Define the essential pieces of communication
- Customize these essential pieces for their company
- Identify the processes and plans needed for clear communications
- Develop, maintain, and evolve effective content for their communications
Human Resources will introduce you to human resource concepts. We will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring (such as diversity issues, compensation, and discipline).
- Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions.
- Write job specifications and identify core competencies.
- Apply methods of finding, selecting, and keeping the best people using behavioural description interviewing techniques.
- Get new employees off to a good start.
- Understand compensation and benefits.
- Maintain healthy employee relations.
- Make performance appraisals a cooperative process
Stress Management will help you deal with the stress of running your business. Many people feel the demands of the workplace, combined with the demands of home, have become too much to handle. This course explores the causes of such stress, and suggests general and specific stress management strategies that people can use every day.
- Understand that stress is an unavoidable part of everybody’s life
- Recognize the symptoms that tell you when you have chronic stress overload
- Change the situations and actions that can be changed
- Deal better with situations and actions that can’t be changed
- Create an action plan for work, home, and play to help reduce and manage stress
Business Process Management will introduce you to business process management. You’ll learn how business processes can help you improve your company’s bottom line by providing a higher level of quality and consistency for your customers.
- Define business process management and related concepts
- Recognize the vital role processes play in a business
- Appreciate the role of technology in process management
- Develop a vision to guide process improvement
- Understand how to design or enhance an existing process using the business process life cycle
- Construct a process map
- Perform a what-if analysis to improve your processes
- Implement and monitor process changes
- Identify how Lean and Six Sigma methods can assist in managing and improving processes
- Use a variety of tools and techniques to eliminate waste and redundancies
Process Improvement with Gap Analysis will give you the skills that you need to perform an effective gap analysis that will solve problems, improve processes, and take your project, department, or organization to the next level.
- Define the term “gap analysis”
- Identify different types of gap analyses
- Perform all stages of the gap analysis process
- Create a gap analysis report
GDPR: Creating a Data Privacy Plan is the best way an organization can document and enforce the privacy of personal information you hold. It puts in place procedures and guidance for how to properly handle data, respond to information requests, and deal with unexpected incidents or breaches.
- Explain what a data privacy plan will include
- Know the important terminology and legislation regarding data privacy
- Map the flow of data in an organization visually
- Understand and write an information request procedure
- Develop an internal data handling procedure
- Understand and write a data security policy
- Understand and write a personal data protection policy
- Develop a data breach procedure
- Decide on training solutions for data privacy
- Know the other necessary pieces of the data privacy plan
- Help your organization write, implement, and review a data privacy plan
Knowledge Management comes with a price: frustrated employees, angry customers, and decreased productivity. All of these things can affect a business’ bottom line. The purpose behind knowledge management is to help us bridge organizational gaps and to use our greatest asset (our knowledge) to take our business performance to the next level.
- Define knowledge and knowledge management.
- Explain the difference between explicit and tacit knowledge.
- Identify various knowledge management theoretical models.
- Explain how a properly implemented knowledge management program can improve efficiency.
- Describe the steps for employing a new knowledge management program in an organization.
- Identify the required components for implementing a knowledge management framework within an organization.
Purchasing and Procurement Basics is about much more than bringing goods and services into an organization. They are the foundation of strong, collaborative relationships with suppliers. In this course, students will learn the basics of procurement, including what a supply chain looks like, the purchasing cycle, essential tools and strategies for making the best purchasing relationships work, managing bids, and more.
- Describe what a supply chain is
- Describe the procurement department’s role within the organization
- Understand the principles of the purchasing cycle
- Apply the steps needed for managing a competitive bid process, from the request for proposals or qualifications through to negotiating the contract
- Know what it takes to set up a competitive bid for a contract
- Defend their position on why a particular supplier should be selected based on an evaluation strategy
- Be responsible for managing supplier performance, including controlling quality and setting and monitoring standards
- Apply the tools of the procurement trade, from PC-based applications to cloud-based solutions
Logistics and Supply Chain Management is a crucial part of any business’ success. Optimizing the flow of products and services as they are planned, sourced, made, delivered, and returned can give your business an extra competitive edge. This course will introduce you to the basic concepts of supply chain management, including the basic flow, core models, supply chain drivers, key metrics, benchmarking techniques, and ideas for taking your supply chain to the next level.
- Define supply chain management and logistics
- Explain the vertical and virtual integration models
- Understand the stages in the basic supply chain flow
- Identify participants in the supply chain
- Recognize supply chain drivers and ways to optimize them
- Align supply chain strategy with business strategy
- Determine what metrics to track and how to benchmark the related data
- Troubleshoot basic supply chain problems
- Identify ways to develop your supply chain, such as using third-party logistics providers, insourcing processes, developing sustainable and eco-friendly strategies, leveraging process improvement strategies, and adopting new techniques
Safety in the Workplace has profound, often lifelong impact on workers. Introducing a safety culture into your organization, where safety is valued as an integral part of the business’s operation, not only saves the business time and money, it also builds a committed, loyal, healthy workforce.
- Understand the difference between a safety program and a safety culture
- Use resources to help you understand the regulations in your area
- Launch a safety committee
- Identify hazards and reduce them
- Apply hiring measures that can improve safety
- Explain what a safety training program will involve
- Identify groups particularly at risk for injury and know how to protect them
- Help your organization write, implement, and review a safety plan
- Respond to incidents and near misses
- Understand the basics of accident investigation and documentation
Planning for Workplace Safety providing a system of policies, procedures and practices to help prevent accidents/incidents, gives workers the knowledge to help them create a safe working environment and outlines a consistent methodology for the company’s approach to Health and Safety. It is one of the more important safety documents that a company can produce.
- What a safety plan will include
- How to understand and write an Organizational Safety Policy
- The importance of the Introduction to the Safety Plan
- How to develop a basic Communications Plan for a specific accident/incident occurrence
- Ways to decide on training solutions to common accidents/incidents
- How to understand and explain the importance and structure of Incident Response Plans and Critical Incident Response Plans
- How to understand Safety Inspections and Safety Audits as methods to identify unsafe conditions and apply corrective action
- How to use a 6S Inspection Checklist to conduct a 6S Inspection
- How to brainstorm policies and procedures that you might find in the Appendix of a Safety Plan
- How to help your organization write, implement, and review a safety plan
Mobbing in the Workplace is “bullying on steroids.” You will learn what it looks like, how good people sometimes get caught up in it, and how to ensure your workplace is not a breeding ground for mobbing.
- How to identify mobbing and how it differs from individual bullying
- Know why and how it occurs
- Know how it impacts the person targeted and the organization
- Know what actions to take if you are being mobbed
- Know how to avoid targeting someone
- Know what action to take as an organization to stop mobbing before it starts
Conflict Resolution: Dealing with Difficult People from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with.
- Recognize how your own attitudes and actions impact others.
- Find new and effective techniques for dealing with difficult people.
- Learn some techniques for managing and dealing with anger.
- Develop coping strategies for dealing with difficult people and difficult situations
Workplace Harassment: What It is and What to Do About It including financial repercussions that are not the only reason why workplaces need to be proactive when it comes to preventing harassment. This type of behaviour has harmful effects on the victims such as health and self-esteem problems, as well as negative impacts on the workplaces where it occurs.
- Explain what is acceptable behaviour in the workplace and what is not, and why
- Apply the benefits of harassment training
- Define the various types of harassment, including sexual harassment
- Assist in creating a harassment policy
- State some ways to prevent harassment
- Demonstrate some ways to protect yourself from harassment
- Know what to do if you are harassed or accused of harassment
- Understand the complaint process, from the complaint to the reply, to mediation or investigation, to a solution
- Identify situations where mediation is appropriate, and understand how mediation works in those situations
- Describe appropriate solutions for a harassment incident
- Know what to do if a complaint is false
- Help your workplace return to normal after a harassment incident
Creating a Workplace Wellness Program includes all aspects of designing or upgrading a program, from concept through implementation, to review. With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle.
- Describe the necessity of workplace wellness programs
- Create program elements that reflect the needs of employees and the objectives of the organization
- Select program elements that fit the context of current operations
- Establish implementation and evaluation strategies
Business Writing that Works to make the point of view clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. This course will give you the tools to become a better writer.
- The value of good written communication.
- How to write and proofread your work so it is clear, concise, complete, and correct.
- How to apply these skills in real world situations.
- The proper format for memos, letters, and e-mails.
Creating Winning Proposals that are persuasive documents and will look at sources of funding, types of proposals and how to write proposals that will meet funding agencies requirements.
- Locate potential funders for your organizations on the Internet and use evaluative skills to identify the appropriateness of funding related to their own organization
- Explain the necessity of matching funders interests with organizational needs and use this knowledge in decisions about the validity of submitting a funding proposal
- Describe and understand the basic elements of proposal writing for not-for-profit organizations
- Describe and understand the basic process for successful proposal writing
- Analyze effective relationship-building strategies to engage with funders and use this knowledge in writing a funding proposal
- Describe at least five reasons why funding proposals can be rejected
- Plan, write and submit a proposal in response to funders guidelines
Becoming a Progressive Employer will point the way towards being a progressive employer for those who wish to be on the forefront of employee relations and develop an innovative stance on business.
- The process of becoming progressive
- How to develop or enhance a progressive mindset
- How to develop innovative ideas
- The importance of a succession plan
Environmental Sustainability is a Practical Approach to Greening Your Organization. You will learn about EMS and how it can benefit your organization.
- Define what an Environmental Management System (EMS) is and the benefits of establishing one in your organization
- Understand ‘greenwashing’ and ways that there organization can avoid ‘greenwashing’
- Know the six KPI areas as defined by the Eco-Management and Audit Scheme (EMAS)
- Know the steps necessary to develop an EMS
- Be able to determine the Environmental Impacts and Aspects within an organization
- Understand and apply an Environmental Significance standard to organizational Environmental Impacts
- Set Objectives and Targets for significant organizational environmental impacts
Encouraging Sustainability and Social Responsibility in Business. The reality is that every company, whether it is a micro-business or a large multinational corporation, can take steps to create sustainable, socially responsible environments that contribute to positive workplaces, communities, and futures.
- How to define sustainability and social responsibility
- The principles of social responsibility in business
- Techniques for applying the principles of sustainability and social responsibility in the context of ISO 26000
- How to develop a program for sustainability and social responsibility in business
Digital Transformation looks different for every business, but at its core, it means altering how a company operates with the addition of technology and with the goal of improving the customer experience and the workplace.
- Define digital transformation
- Understand why it matters
- Pinpoint which businesses are succeeding and how they are doing it
- Get started on your own company’s digital strategy
You do not want to be the bad boss in your work environment, the one who causes good employees to cringe when you enter the room. Or worse yet, you do not want to be the one who causes good people to leave the company. You want to be the type of manager that employees are willing to go the extra mile for.
- Know the differences between good and bad bosses
- Understand how those who hold management positions can develop into good leaders
- Recognize characteristics of good leaders
- Know the elements of leading by example
- Comprehend how to use common sense in workplace dealings
- Know why it is important to use clear communication techniques
- Understand the importance of providing effective feedback
- Understand how to apply emotional intelligence to your dealings with others
Developing a High Reliability Organization even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued.
- Define the characteristics of a high reliability organization
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability
Crisis Management. Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work overtime.
- Assign people to an appropriate crisis team role
- Conduct a crisis audit
- Establish the means for business continuity
- Determine how to manage incidents
- Help your team recover from a crisis
- How to apply the process
Risk Management has long been a key part of project management and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings.
- Define risk and risk management
- Describe the COSO ERM cube and ISO 31000
- Establish a risk management context
- Describe the 7 R’s and 4 T’s that form the framework of risk management activities
- Design and complete a basic risk assessment
- Determine the appropriate response to risks and create a plan for those responses
- Describe the key components of reporting, monitoring, and evaluation of a risk management program
Succession Planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This course will teach you the basics about creating and maintaining a succession plan.
- Demonstrate an understanding of the value of succession planning for successful businesses.
- Demonstrate expertise with the key elements of a succession plan.
- Create and discuss aspects of a succession plan.
- Discuss the elements of a succession plan in terms of roles, responsibility, function, scope, and evaluation.
Strategic Planning will develop your priorities and actually prevent you from getting where you need to be. Part of getting everyone on board is creating a strategic plan complete with the organization’s values, vision, and mission.
- How to identify the values that support their company
- How to define the vision for their company
- How to write a mission statement that explains what the company’s purpose is
- How to complete meaningful SWOT analyses
- Tools and techniques to create a strategic plan that directs the organization from the executive to the front line
- Ways to implement, evaluate, and review a strategic plan
- How related tools, such as the strategy map and balanced scorecard, can help them develop a strategic plan
Global Business Strategies such as trade financing, regulatory considerations, international business planning, sustainability, and much more are included. The materials here are well suited for small and medium sized business leaders as you prepare to take their company into the global marketplace.
- Describe the complexities of doing business in a global context
- Discuss trends in global business
- Apply strategies and tools needed to help shift a regional business into a global enterprise
- Closely evaluate your current business operation and determine its readiness for global domination